Frequently Asked Questions

Frequently Asked Questions

Booking

How Can I Pay and When Will I Be Charged?

How Can I Pay and When Will I Be Charged?

Am I getting charged extra when booking on Gotukio.com?

Am I getting charged extra when booking on Gotukio.com?

Is a booking on Gotukio.com instantly confirmed?

Is a booking on Gotukio.com instantly confirmed?

What happens if something on my booking declines availability?

What happens if something on my booking declines availability?

Planning

Can I Add or Remove Activities Later?

Can I Add or Remove Activities Later?

Can I choose who operates my transportation and activities?

Can I choose who operates my transportation and activities?

Can I get a full breakdown of my itinerary with the activities on each day?

Can I get a full breakdown of my itinerary with the activities on each day?

Plans Changed? No Problem!

Plans Changed? No Problem!

The Destination I want isn’t Listed. Can You Still Help?

The Destination I want isn’t Listed. Can You Still Help?

How do park fees work and do I have to purchase them in advance?

How do park fees work and do I have to purchase them in advance?

Can I book my international flights on Gotukio.com?

Can I book my international flights on Gotukio.com?

Are the prices on Gotukio.com the best I can find?

Are the prices on Gotukio.com the best I can find?

During the Trip

Who Can I Contact During My Trip?

Who Can I Contact During My Trip?

Does GoTukio.com Operate the Trips?

Does GoTukio.com Operate the Trips?

About Tukio

What is Gotukio.com and why should I trust them?

What is Gotukio.com and why should I trust them?

Why are you able to provide transparency that others do not?

Why are you able to provide transparency that others do not?

How can I contact customer support?

How can I contact customer support?